Terms & Condition

Last Updated: August 16, 2026

Welcome to Olive Branch Clean. By accessing our website or booking our cleaning services, you agree to these Terms & Conditions. Please read them carefully before using our website or scheduling a service.

1. Our Services

Olive Branch Clean provides professional cleaning services based on the services, pricing, and details communicated to the customer.

Service availability, pricing, and scheduling may vary depending on the location, property size, condition, and type of cleaning requested.

2. Booking and Appointments

When booking a service, you agree to provide accurate and complete information, including your name, contact details, service address, and requested service.

We will make reasonable efforts to arrive at the scheduled time. However, appointment times may occasionally be affected by traffic, weather, previous appointments, or other circumstances beyond our control.

3. Customer Responsibilities

Customers are responsible for:

• Providing accurate booking and contact information
• Providing safe access to the property when required
• Informing us about any special cleaning requirements
• Informing us about pets, hazards, or other conditions that may affect the service
• Removing valuable or fragile personal items from areas that need to be cleaned

4. Pricing and Payments

Prices may vary depending on the type and scope of services requested.

Customers agree to provide valid payment information and pay the agreed amount for services provided.

Additional charges may apply if the actual condition or scope of a property significantly differs from the information provided during booking.

5. Cancellations and Rescheduling

If you need to cancel or reschedule a cleaning appointment, please contact us as soon as possible.

Late cancellations or missed appointments may be subject to applicable cancellation or service fees.

Any applicable cancellation fees will be communicated to the customer.

6. Service Satisfaction

We aim to provide high-quality cleaning services and customer satisfaction.

If you are not satisfied with a service, please contact us promptly and explain the issue. We will review the concern and, where appropriate, work with you to find a reasonable solution.

7. Property Damage

Our team will take reasonable care while providing cleaning services.

However, customers should inform us in advance about fragile, valuable, delicate, or specially treated items and surfaces.

Olive Branch Clean will not be responsible for damage resulting from pre-existing conditions, improper installation, normal wear and tear, or items that were not suitable for standard cleaning methods.

8. Website Use

You agree not to use our website for any unlawful purpose or attempt to interfere with its operation or security.

All website content, 

9. Third-Party Services

including text, images, logos, graphics, and other materials, belongs to or is used by Olive Branch Clean and may not be copied or reproduced without permission.

Our website may contain links or integrations from third-party websites or service providers.

Olive Branch Clean is not responsible for the content, availability, or practices of third-party websites or services.

10. Limitation of Liability

To the extent permitted by applicable law, Olive Branch Clean will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or cleaning services.

Our liability, where applicable, will be limited to the extent permitted by law.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website or services after changes are posted means that you accept the updated Terms & Conditions.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Contact Information

Business Name: Olive Branch Clean
Email: hello@olivebranchclean.com
Phone: +1 786-555-0198